9 months ago by Classic Search
Technical Staff Engineer – Applications
Job Description
- Provide technical support, manage customer platform enabling issues, and develop product collateral, hardware guides, reference design package, firmware updates, and software for PCIE switch products used in data center computing/storage integrated circuits.
- Provide product training and presentation to internal field engineers, customer engineering teams, and mentorship to junior engineers.
- Work independently and within cross-functional teams to solve complex engineering challenges.
- Travel to customer sites in Asia and North America as needed to debug systems and support PCIe switch products.
- Ensure seamless product integration and lifecycle management through collaboration with customers and internal teams.
- Requirements/Qualifications:
- Bachelor’s degree in EE, CS, or CE with 12+ years of industry experience.
- Strong technical leadership, teamwork, communication, and presentation skills in a cross-functional, global environment.
- Expertise in circuit theory, PCB Schematics and Layout, high-speed signal fundamentals, and board-level debug & bring-up.
- Hands-on experience with protocol analyzers, exercisers, logic analyzers, oscilloscopes, and other lab equipment.
- Understanding of system-level firmware-hardware interaction and good problem-solving skills.
- Customer-facing experience with a focus on technical support and issue debug.
- Familiarity with storage networking concepts and I/O protocols like PCIe, SAS, SATA, SCSI, Ethernet, and TCP/IP.
- Ability to work effectively with cross-functional teams across multiple geographical locations to drive engineering excellence.
Classic Search